Joep vs Bonnie
Bonnie is an AI phone assistant for restaurants, restaurant groups and hotels which, according to its own site, books reservations straight into Zenchef, Formitable, Guestplan and other systems and speaks more than twenty languages. Joep is an AI phone assistant for snack bars, cafeterias, pizzerias and restaurants, which handles orders all the way to the receipt out of your printer and records reservations, for one fixed price. Below you see where they meet and where they differ.
Facts checked on
| Aspect | Joep | Bonnie |
|---|---|---|
| Price from | Joep: €100 per month; a year up front €1,080 (€90 per month). | Bonnie: Starter €135 per month; on a yearly plan €125 per month. Business €215 (€195), Pro €420 (€385). |
| Fixed price, whatever the minutes | Joep: YesNo charge per call, per minute or per order. | Bonnie: NoStarter has 500 call minutes, Business 1,000 and Pro 2,000; above that €0.40 per minute (€0.48 with a premium voice). |
| No setup fee | Joep: YesSnack bars set Joep up themselves, restaurants we set up together at no cost. | Bonnie: Not statedNot stated; the pricing page promises "no hidden costs". |
| Free trial | Joep: Partly7 days, without payment details, for snack bars, cafeterias and pizzerias. Restaurants start with a demo. | Bonnie: Yes7 days with full access. |
| Phone orders on the receipt out of your own printer | Joep: YesYes. The order comes out of your own receipt printer at the counter, without a platform in between. | Bonnie: PartlyThrough an integration with Deliverect: the order goes to your POS and kitchen. |
| Payment link to the caller | Joep: YesA Mollie payment link on WhatsApp, the money in your own account; the receipt only prints once it is paid. | Bonnie: PartlyGuests pay on site or online through Deliverect Pay. |
| Delivery address checked | Joep: YesBy postcode or distance, with delivery fee, minimum order and free delivery above an amount. | Bonnie: Not statedNot stated. |
| Takes reservations | Joep: YesDate, time, party size and allergies, with a confirmation by email to your guest. | Bonnie: YesCreates, changes and cancels them, with other times when it is full. |
| Integration with your reservation system | Joep: NoNo. Joep records and confirms the reservation, but does not put it into Zenchef or Formitable. | Bonnie: YesZenchef, TheFork, Formitable, Guestplan, OpenTable, MICE Operations, TableFever and more. |
| Several calls at once | Joep: YesYes, nobody hears a busy tone at peak hours. | Bonnie: Not statedNot stated. |
| Joep: PartlyConfirmation and payment link on WhatsApp; Joep does not answer messages customers send themselves. | Bonnie: YesGuests can also message Bonnie; 50 to 300 SMS or WhatsApp messages a month, depending on the plan. | |
| Listen back to calls | Joep: NoNo. Your portal shows how many calls and minutes there were. | Bonnie: YesCall recordings and transcripts. |
| Languages | Joep: PartlyDutch and English; German and French on request. Two languages active at once. | Bonnie: YesMore than twenty; 2, 4 or 10 at once depending on the plan. |
| Made for | Joep: Snack bars, cafeterias, chip shops, pizzerias and restaurants. | Bonnie: Restaurants, fine dining, restaurant groups, hotels and SMEs. |
Prices excl. VAT, as the provider showed them on the check date. "Not stated" means we did not find it on their site, not that it cannot be done.
Sources: bonnie.ai/nl, bonnie.ai/nl/prijzen, bonnie.ai/nl/product, bonnie.ai/nl/our-integrations, bonnie.ai/nl/integrations/reservation-systems/zenchef, bonnie.ai/nl/restaurantgroepen, bonnie.ai/nl/integrations/pos-ordering/deliverect, bonnie.ai/nl/newsroom
Where Bonnie is strong
- Reservations go straight into your reservation system: Zenchef, TheFork, Formitable, Guestplan and more.
- More than twenty languages and a choice of more than a hundred voices, a cloned voice of your own included.
- WhatsApp as a second channel: guests can message Bonnie too.
- Listening back to and reading calls, and an approach for restaurant groups with several venues. Bonnie won the Horecava innovation award 2026.
What Joep does differently
- Orders from start to finish without a platform in between: the receipt out of your own printer, a Mollie payment link to your own account, and the receipt only once it is paid.
- Before the order, Joep checks whether the address is in your delivery area and adds the delivery fee and minimum order himself.
- One fixed price without a bundle of minutes. At 800 call minutes a month you pay Bonnie €215 (Business, 1,000 minutes), Joep €100.
- You add your menu as a PDF, a photo or an Excel file; Joep reads it and lays it out for a check.
Who suits which?
Bonnie suits a restaurant or restaurant group that works with Zenchef, Formitable or another reservation system, wants the reservation straight in there, has many international guests or wants WhatsApp answered too. Joep suits a snack bar, cafeteria or pizzeria that wants its phone orders taken all the way to the receipt and the payment, and a restaurant that wants its phone answered for a fixed price, with or without a reservation system.
Our verdict
For reservations in an existing reservation system, Bonnie is ahead of Joep: the integrations make the difference. For phone orders, Joep is the more complete choice, because the receipt, the payment link and the delivery area work without Deliverect. And whoever gets many calls pays less with Joep, because there is no bundle of minutes.
Frequently asked questions
Can Joep put reservations into Zenchef or Formitable, as Bonnie does?
No, not yet. Joep records the reservation with date, time, party size and allergies and sends your guest a confirmation by email, but does not put it into your reservation system himself. If you want the reservation in there straight away, Bonnie is the better choice on that point.
Does Bonnie take phone orders too?
According to Bonnie’s site, through an integration with Deliverect: the order goes to your POS and your guest pays on site or through Deliverect Pay. Joep puts the order on the receipt out of your own printer without a platform in between and, if you want, sends a Mollie payment link; the receipt only prints once it is paid.
What does Bonnie cost compared with Joep?
Bonnie costs €135 per month for Starter with 500 call minutes, €215 for Business with 1,000 minutes and €420 for Pro with 2,000 minutes; on a yearly plan €125, €195 and €385. Above that it is €0.40 per minute. Joep costs €100 per month or €1,080 per year, with no per-minute charges. All prices excl. VAT, as on 28 October 2026.
Hear Joep yourself
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Joep is our own product. We compare as fairly as we can, with the other provider’s site as the source. Spotted a mistake, or has something changed? Mail support@joep.ai and we will correct it.