Joep takes your reservations. Even during service.
Date, time, party size, lunch or dinner, allergies and a confirmation by email. Joep books the reservation, you stay with your guests.
They already work with Joep
Café Eten en Drinken, DaVinci Rotterdam, Osteria Pomodoro, Cafetaria De Balken, Snackbar Jopie, Nello's Pizza Art
What Joep takes care of
JoepGood evening, this is Joep from Restaurant De Kade. For how many people may I note the reservation?
Start with Joep in 4 steps
- 1
Book a demo
In half an hour we show how Joep takes a reservation, and answer your questions.
- 2
We set Joep up
Opening and kitchen hours, your menus and packages, the mail addresses for changes and applications, and your reservations.
- 3
Test call
We call Joep together and adjust him until he sounds the way you want.
- 4
Joep picks up
From now on Joep takes the reservations, even during service.
One fixed price. No surprises.
- One-time €350 implementation
- No per-call charges
- Cancel monthly
Joep
We set Joep up together with you. Cancel monthly.
- Unlimited calls
- Reservations taken, even during service
- Confirmation by email to the guest
- Opening and kitchen hours kept to
- Allergies and special wishes noted
- Group reservations by your rules
- Reservations changed and cancelled, if you want
- Applicants to the right address
- Dutch, English, German and French
- Pick the voice and tone yourself
- GDPR-proof, with data processing agreement
- Support by mail and chat
Custom
For several locations or your own wishes.
- Everything in Joep
- Several locations in one account
- A voice of your own
- A fixed contact
- Integrations on request
All prices exclude VAT. One-time €350 implementation, no per-call charges. Cancel monthly; a yearly plan runs 12 months.
Frequently asked questions
Question not answered here?
Does Joep sound like a robot?
No. Joep speaks in ordinary sentences and asks one question at a time, like a colleague on the phone. You choose whether he is formal, neutral or casual, and what he says when he answers. Want to hear it? Do a test call.
What does Joep ask for a reservation?
The name, date and time, party size, whether it is lunch, drinks or dinner, an email address for the confirmation and any allergies or special wishes. He sums it all up and asks for a go-ahead before booking.
What if the time does not work?
Joep knows your opening and kitchen hours. If a guest asks for dinner at three in the afternoon, or at ten at night when the kitchen closes, he suggests a fitting time himself. If a time is full, he names the alternatives.
How does Joep handle groups?
For ten people or more for lunch or dinner, Joep says that a choice from your menus or packages comes with it, and that a colleague will follow up by mail. For drinks that is not needed.
Can a guest change or cancel a reservation through Joep?
Yes. Joep looks the reservation up and changes or cancels it, if you allow that. If you would rather handle such changes yourself, Joep refers the guest to your mail address. You choose what fits your restaurant.
What does the setup cost?
For restaurants we charge a one-time €350 for the implementation. For that we set Joep up together with you: opening and kitchen hours, menus and packages, the mail addresses and your reservations. After that you pay €100 per month, with no per-call charges.
Do I need a new phone number?
No. You keep your own number and forward it to Joep’s number. Your phone provider sets that up in a few minutes.
Which languages does Joep speak?
Dutch, English, German and French. You pick a main language and a second one. If a caller does not speak your main language, Joep switches to the second.
What about privacy?
Joep is GDPR-proof and all data stays in the EU. A data processing agreement is included.