AI phone agent
About Joep
Joep is the AI voice of your venue. He picks up, helps guests, and makes sure no order or reservation gets lost.
This is how Joep sounds
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“Hello, you’re speaking with Joep, the digital assistant of Restaurant Al-Andaluz. This call is being recorded. How can I help you?”
“I’d like to book a table for Friday evening for four people.”
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J
“Excellent! What time would you like on Friday May 9th? We’re open from 5pm to 11pm.”
“7:30pm.”
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“I’ve found a table for four on Friday May 9th at 7:30pm. What name should I book it under, and what number can I send the confirmation to?”
Everything Joep does
Reservations
Joep takes bookings, checks availability and sends confirmations via WhatsApp.
Phone orders
Fully automated order flow. Even for complex orders with modifiers and allergens.
FAQ & info
Opening hours, address, parking, allergens. Joep knows your venue inside out.
Hand-off
For complex questions Joep hands off to a teammate. Seamless, with context.
Multilingual (NL/EN/DE/FR)
4 languages in one platform. International guests are helped in their own language.
Voice selection
Pick a voice that fits your brand. Warm, professional or casual.
Opening-hours logic
Outside opening hours? Joep still picks up and takes a message or routes to voicemail.
GDPR & AI Act
Joep tells every caller it is AI. All data EU-hosted. Fully GDPR-compliant.
Technical specs
- Latency
- < 500ms first response
- Concurrent calls
- Unlimited
- Languages
- NL, EN, DE, FR
- Uptime SLA
- 99.9%
- Data location
- EU (Frankfurt)
- Transcript retention
- 30–90 days (configurable)
- Voice options
- 5+ voices, customizable